Shipping Policy

LIVE PLANTS:

WE DO NOT SHIP LIVE PLANTS TO: AK, AZ, HI, CA, NM, NV, WA, CO, OR, ID, UT, MT, WY

SHIPPING FEES ARE CALCULATED VIA U.S. POSTAL SERVICE DIRECT RATES.

IF YOU HAVE AN ISSUE WITH POSTAL RATES, DO NOT MAKE THE PURCHASE!

THESE RATES ARE BASED ON HARD WORKING DEDICATED INDIVIDUALS THAT TAKE YOUR PACKAGES THOUSANDS OF MILES FOR THE COST OF A 3-PACK OF SOCKS.

 IF THAT SEEMS UNFAIR TO YOU, WE DISAGREE AND WILL ALWAYS BACK THEIR RATES AND THEIR SERVICE.

LUPINE GARDENS, LLC COVERS DAMAGED SHIPMENTS 100% WITH VALID PICTURES FOR INSURANCE CLAIMS.

WE WILL SEND REPLACEMENTS  FOR DAMAGED PRODUCT FREE OF  CHARGE IF CUSTOMER CLAIM AND COOPERATION MEET REQUIREMENTS.

BULK SEED ORDERS TYPICALLY SHIP WITHIN 7-10  DAYS. THEY ARE PACKED AND PROCESSED IN THE ORDER THEY ARE RECEIVED.

IF YOUR PACKAGE IS DELAYED OR HASN'T BEEN RECEIVED WITHIN 10-15 DAYS PLEASE CONTAC US AND WE WILL RESOLVE THE ISSUE.